Cookie Policy
Last updated: 2 October 2026
This Cookie Policy explains how Bestby Bites uses cookies and similar tracking technologies on our Platform under Canadian privacy laws including PIPEDA.
1Purpose of This Policy
The purpose of this Policy is to explain:
- •what cookies and tracking technologies are
- •what types of technologies Bestby Bites uses
- •what information may be collected through these technologies
- •how such information is used
- •how users may manage or withdraw consent
Information collected through cookies or similar technologies may count as personal information under privacy laws, including PIPEDA, when it can identify a person directly or indirectly.
2What Are Cookies?
Cookies are small data files stored on a device when a website is accessed. Cookies are commonly used to:
- •remember user preferences
- •maintain login sessions
- •analyze website performance
- •improve user experience
- •enable secure transactions
Session Cookies
Temporary files that expire when a browser session ends.
Persistent Cookies
Cookies that remain on a device for a defined period to remember user settings or preferences.
3Mobile App Technologies
Our iOS and Android apps are coming soon. Our mobile apps may use the following technologies:
- •device identifiers
- •mobile SDKs (Software Development Kits)
- •local storage technologies
- •crash reporting tools
We do not use advertising identifiers or advertising attribution tools. The analytics and crash-reporting tools we use are listed under service providers in our Privacy Policy.
4Types of Technologies We Use
4.1 Strictly Necessary Technologies
These technologies are essential for the operation of the Platform. They support functions such as:
- •account authentication
- •reservation processing
- •payment verification
- •fraud detection
- •security monitoring
- •platform stability and performance
These technologies cannot generally be disabled because they are required for the Platform to operate. Blocking them may cause parts of the Platform to stop functioning correctly.
4.2 Analytics and Performance Technologies
Bestby Bites uses analytics technologies to understand how users interact with the Platform. These technologies may collect information such as:
- •device type and operating system
- •pages or screens viewed
- •session duration
- •usage patterns
- •crash reports and diagnostics
- •technical performance data
Analytics data is used to improve platform performance, identify technical issues, enhance user experience, and evaluate feature usage. Where required by applicable law, analytics technologies operate only after user consent.
4.3 Advertising and Marketing Technologies
We do not use any. Bestby Bites runs no advertising or cross-site tracking technology: there is no advertising pixel, no advertising SDK, and we do not read the Apple Advertising Identifier (IDFA) or the Android Advertising ID. If that ever changes, this policy and the consent banner will change first, and we will ask before we start.
5Advertising and Marketing Partners
None. Bestby Bites has no advertising or marketing partners, and no third party receives your device identifier, IP address or activity data for advertising.
6Information Collected Through Cookies
Cookies and similar technologies may collect information including:
- •IP address
- •device identifiers
- •browser type
- •device model and operating system
- •approximate geographic location derived from IP address
- •session activity within the Platform
- •referring URLs
This information is typically analyzed in aggregated form to understand overall usage trends. Where information can reasonably identify an individual, it is treated as personal information and protected under our Privacy Policy.
7Third-Party Service Providers
Bestby Bites may work with trusted third-party providers that use cookies or similar technologies. These service providers may support:
- •payment processing
- •analytics and performance monitoring
- •cloud hosting and infrastructure
- •customer support tools
Third-party providers process data under contractual obligations requiring them to maintain appropriate privacy and security protections. Some providers may operate under their own privacy policies. Users are encouraged to review those policies when applicable.
8International Data Transfers
Some service providers may process personal information outside your country. When data is transferred abroad, it may be subject to the laws of that country. We use reasonable safeguards, including contractual protections, to keep your information protected to the standards required by applicable privacy law.
9Storage and Retention
Information collected through cookies and tracking technologies may be retained for varying periods depending on the purpose of the technology. Examples include:
Session technologies which expire automatically when a browsing or app session ends.
Persistent technologies which may remain stored for several weeks or months in order to remember preferences or improve functionality.
Information collected through analytics tools is retained only as long as necessary to analyze usage patterns and improve the Platform.
After the retention period expires, information may be deleted, anonymized, or aggregated.
10Consent and Cookie Controls
Where required by law, Bestby Bites provides a cookie consent banner allowing users to:
- •accept all cookies
- •reject non-essential cookies
- •customize cookie preferences
Users may withdraw consent at any time by adjusting browser cookie settings, device privacy settings, or in-app privacy preferences.
Restricting cookies may affect the functionality of certain features within the Platform.
11Your Privacy Rights
Privacy laws, including Canada's PIPEDA, may give you rights such as:
- •requesting access to personal information
- •requesting correction of inaccurate information
- •withdrawing consent for certain processing activities
- •requesting deletion of personal information where appropriate
You can submit a request using the contact details below. If you believe your privacy rights have been breached, you may also contact your privacy regulator, such as the Office of the Privacy Commissioner of Canada.
12Accountability and Oversight
Bestby Bites is responsible for personal information under its control. A designated Privacy Officer oversees compliance with applicable privacy laws and internal data protection practices.
13Updates to This Policy
Bestby Bites may update this Cookie Policy periodically to reflect:
- •technological developments
- •regulatory requirements
- •changes to business practices
Updated versions will be published on the Platform with an updated effective date. Continued use of the Platform after updates indicates acceptance of the revised Policy.
14Contact Information
If you have questions about this Cookie Policy or how tracking technologies are used, please contact our Privacy Officer at support@bestbybites.com. Bestby Bites Inc. · www.bestbybites.com
Questions? Contact Bestby Bites Inc. at support@bestbybites.com · www.bestbybites.com